Privacy Policy
Last Updated: January 17, 2025
Table of Contents
1. Introduction
Welcome to Loro planner. We are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, and protect information when you use our service.
By using our service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our service.
2. Information We Collect
2.1 Information You Provide
We do NOT collect or store personal information. You can use Loro planner without creating an account or providing any personal details.
If you contact us via email for support or feedback, we will receive your email address and the content of your message. This information is used solely to respond to your inquiry and is not stored in any database.
2.2 Automatically Collected Information
When you visit our website, certain information may be automatically collected through third-party services:
- Analytics Data: We may use Google Analytics to understand how visitors use our site. This includes pages visited, time spent, browser type, device information, and general geographic location (country/city level).
- Technical Data: IP addresses, browser types, operating systems, and referring URLs may be logged by our hosting provider for security and performance purposes.
- Device Language: We detect your device's language settings to provide content in your preferred language.
2.3 Local Storage Data
We use your browser's local storage (not cookies) to save your preferences locally on your device. This includes:
- Language preference
- Currency preference
- Saved itineraries or favorites (if any)
- UI preferences and settings
This data never leaves your device and is not sent to our servers. You can clear this data at any time through your browser settings.
3. How We Use Information
The limited information we collect through third-party services is used for:
- Service Improvement: Understanding how users interact with our platform to improve features and user experience
- Performance Monitoring: Identifying and fixing technical issues, optimizing load times, and ensuring service reliability
- Analytics: Measuring traffic, popular destinations, and user engagement to validate our MVP concept
- Security: Detecting and preventing abuse, fraud, or malicious activity
- Communication: Responding to support requests or feedback (only if you contact us)
We do NOT:
- Sell or rent your information to third parties
- Use your data for targeted advertising
- Track you across other websites
- Create user profiles or behavioral tracking
- Share your data except as described in this policy
4. Third-Party Services
We use the following third-party services to operate Loro planner. Each has its own privacy policy:
4.1 Analytics
- Google Analytics: For website traffic analysis and user behavior insights. Google may use cookies to collect anonymous usage data. Learn more: Google Privacy Policy
4.2 Maps and Routing
- Google Maps API: To calculate travel distances and display maps. Google may collect location and usage data. Learn more: Google Privacy Policy
- Mapbox: For additional mapping features and route visualization. Learn more: Mapbox Privacy Policy
4.3 Hosting and Infrastructure
- Cloud Hosting: Our services are hosted on cloud infrastructure (AWS or Vercel). These providers may collect technical data for service delivery and security.
4.4 External Links
Our service may contain links to third-party websites including:
- Official attraction websites
- Booking platforms
- Transportation providers
- Government tourism sites
We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
6. Data Security
We take reasonable measures to protect the limited data processed by our service:
- HTTPS Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
- Secure Infrastructure: Our services are hosted on industry-standard cloud platforms with security certifications
- Limited Data Collection: We minimize data collection to reduce privacy risks
- No User Accounts: Without user registration, there are no passwords or account credentials to secure
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
Since we do not collect personal information directly, there is minimal data to retain:
- Local Storage: Data stored in your browser remains until you clear it manually
- Analytics Data: Google Analytics data is retained according to Google's data retention settings (typically 14-26 months)
- Email Communications: Support emails may be retained for record-keeping but are not stored in any database
- Server Logs: Technical logs for security and debugging are typically retained for 30-90 days
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your information:
8.1 General Rights
- Access: Request information about what data we process (if any)
- Deletion: Request deletion of any data we hold (though we hold minimal data)
- Correction: Correct any inaccurate information
- Objection: Object to certain processing activities
- Data Portability: Receive your data in a portable format (not applicable as we don't store user data)
8.2 European Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to withdraw consent at any time
- Right to lodge a complaint with your local data protection authority
- Right to restrict processing in certain circumstances
8.3 California Users (CCPA)
California residents have rights under the California Consumer Privacy Act (CCPA), though we do not sell personal information.
8.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at the email address provided in the "Contact Us" section below. We will respond to your request within 30 days.
9. Children's Privacy
Loro planner does not have age restrictions and does not knowingly collect information from children. Since we do not require registration or collect personal data, our service can be used by all ages.
Parents and guardians should supervise children's internet use and be aware that third-party services (like Google Analytics) may have their own age policies.
10. International Data Transfers
Loro planner is accessible globally and supports 12 languages. Our services and third-party providers may be located in different countries.
If you access our service from outside the country where our servers are located, your data may be transferred internationally. We rely on appropriate safeguards such as:
- Standard contractual clauses
- Adequate data protection frameworks
- Service providers with strong privacy commitments
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify users through a prominent notice on our website (if significant changes occur)
We encourage you to review this Privacy Policy periodically. Your continued use of Loro planner after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: contact@travelplanner.example.com
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
13. MVP Status and Future Changes
- The service transitions to a registered company
- User registration features are added
- Payment processing is implemented
- Additional features requiring data collection are introduced